Public Cybersecurity Helplines

Need help? Here you find a list of public services to help you solve your issues.

Helplines

Need help? Here you find a list of public services to help you solve your issues.

The goal of SECURITYMDEIN.LU’s public mission is to help citizens and businesses improve their cyber-protection. Our Tools page already proposes a large range of measures to enhance your protection and other useful initiatives. In case of persistent problems, find below a comprehensive list of public service helplines:

Concern Audience Helpline      
I have a question about security Citizens, parents, youth BEE SECURE Helpline: 8002 1234 (Lu-Ve: 9.00-17.00)      
I have a question about security Employees, Companies CASES Helpline      
Where can I find more documentation about security? Citizens, parents, youth BEE SECURE      
Where can I find more documentation about security? Employees, Companies CASES Knowledgebase      
Where can I find more documentation about security? Freelancers, Tech-savvy people CIRCL’s Digital First Aid Kit      
I received a malicious or suspicious link Employee, Company CIRCL URLabuse      
My PC is infected and I am looking for support any Check the PC-doctor list      
I found illegal content on the Internet, what should I do? Citizens, Users Report via the BEE SECURE Stopline      
I have a security incident in my company Employees, Companies CIRCL      
I have a privacy problem Citizens, Users Notify the CNPD via their complain form      
I have a problem with my telecom provider Citizens, Users Contact the ILR mediation service (FR)      
I have a different information security incident, which does not match any of the above categories. Whom can I contact? All Report it to CIRCL