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Need help?

Here you find a list of public cybersecurity helplines

Need help?

Need help?

The goal of SECURITYMDEIN.LU’s public mission is to help citizens and businesses improve their cyber-protection. Our Services & Tools page already proposes a large range of measures to enhance your protection and other useful initiatives. In case of persistent problems, find below a comprehensive list of public service helplines:

Concern Audience Helpline
I have a question about security Citizens, parents, youth BEE SECURE Helpline: 8002 1234 (Lu-Ve: 9.00-17.00)
I have a question about security Employees, Companies CASES Helpline
Where can I find more documentation about security? Citizens, parents, youth BEE SECURE
Where can I find more documentation about security? Employees, Companies CASES Knowledgebase
Where can I find more documentation about security? Freelancers, Tech-savvy people CIRCL’s Digital First Aid Kit
I received a malicious or suspicious link Employee, Company CIRCL URLabuse
I want to prevent SPAM & Phishing all SPAMBEE
My PC is infected and I am looking for support any Check the Cybersecurity Ecosystem
I found illegal content on the Internet, what should I do? Citizens, Users Report via the BEE SECURE Stopline
I have a security incident in my company Employees, Companies CIRCL
I have a privacy issue Citizens, Users Notify or complain to the CNPD
I have a problem with my telecom provider Citizens, Users Contact the ILR mediation service (FR)
I have a different information security incident, which does not match any of the above categories. Whom can I contact? All Report it to CIRCL